
Digital Content Producer
4 days ago
We are seeking a talented Social Media Content Creator to join our team on a casual basis.
About the RoleThis role is perfect for someone who lives and breathes social media, has a knack for creating eye-catching content, and genuinely enjoys interacting with customers online.
Responsibilities- Develop and implement a social media strategy across key platforms.
- Create engaging, original, high-quality content daily, with a strong focus on short-form video (ideation, filming, editing for Reels, TikToks, Shorts).
- Manage social media accounts, including scheduling posts, monitoring engagement, and staying active in relevant conversations.
- Monitor social media channels for customer service inquiries, comments, and messages.
- Respond promptly and professionally to customer interactions, resolving issues and fostering a positive community environment.
- Analyze social media performance using analytics tools and report on key metrics.
- Stay up-to-date with the latest social media trends, platform features, and best practices, particularly in video content.
- Proven experience managing social media platforms for a brand or business.
- Demonstrable experience creating engaging content, especially short-form video.
- Excellent video shooting and editing skills.
- Strong written and verbal communication skills with a customer-focused mindset.
- Experience providing customer service, ideally via social media.
- Creative thinker with an eye for detail and aesthetics.
- Familiarity with social media analytics and reporting.
- A genuine commitment to a healthy work-life balance.
- Flexible casual hours within our operating times.
- A creative and dynamic work environment where your ideas are valued.
- Opportunity to make a real impact in a growing local business.
- Friendly and supportive team culture.
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