Housekeeping Operations Manager

22 hours ago

Adelaide, South Australia beBeeCleaning Full time $42,000 - $68,000
Housekeeping Team Lead Job Description

We are seeking an experienced and skilled Housekeeping Team Lead to join our team. The successful candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring all areas of the hostel are maintained to high standards of cleanliness and hygiene.

Key Responsibilities:
  • Leadership and Management: Assist in leading the daily operations of the housekeeping department, ensuring all areas of the hostel (guest rooms, public areas, back of house) are maintained to high standards of cleanliness and hygiene.
  • Quality Control: Work with the team during core housekeeping times to ensure targets and standards are met and lead by example.
  • Staff Development: Improve housekeeping ways of working to drive efficiencies, assign tasks to housekeeping staff, manage schedules, and ensure adequate coverage.
  • Communication: Communicate with front of house on early check-ins, no shows, late checkouts, and other operational necessities.
Required Skills and Qualifications:
  • Cleaning Techniques: Conduct regular team meetings and provide training for staff on cleaning techniques, safety protocols, and customer service.
  • Safety Protocols: Implement proper safety procedures for handling hazardous materials and train staff in safe cleaning practices.
  • Inventory Management: Monitor and manage the inventory of cleaning supplies, linen, and guest room amenities, ensuring adequate stock levels at all times.
  • Customer Service: Provide excellent customer service, addressing guest concerns or complaints regarding cleanliness and housekeeping services promptly and professionally.
Benefits:
  • Competitive Salary: A competitive salary package is offered to attract and retain top talent.
  • Ongoing Training and Development: Ongoing training and development opportunities are provided to help you grow and succeed in your career.
  • Award-Winning Work Environment: Work in a dynamic and award-winning work environment that values teamwork, innovation, and excellence.

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