Broadcast Graphics Technician

1 week ago

Willoughby City Council, Australia Foxtel Management Pty Limited Full time
Job Summary

We are seeking a highly skilled Broadcast Graphics Technician to join our team at Foxtel Management Pty Limited. As a key member of our Graphics Operations team, you will be responsible for providing technical support and maintenance for our live broadcast production systems.

Key Responsibilities
  • Setup and testing of remote technical equipment, integrating real-time graphics system video feeds across outside broadcast and studio models
  • Undertake incident maintenance on Broadcast and IT equipment efficiently and effectively to restore service as quickly as possible
  • Collect and document information for subsequent problem management to eliminate or minimise recurring incidents
  • Undertake planned maintenance on broadcast and IT equipment, including back-up, testing and servicing of application builds
  • Prioritise maintenance activities ensuring that all duties are completed to an acceptable standard in a timely and safe manner
  • Develop and maintain maintenance instructions, equipment guides and configuration information
  • Integrate, commission and perform testing on new systems and equipment as part of operational handover
  • Undertake project related tasks and assist within project delivery tasks
  • Maintaining database assets and updating where necessary
  • Follow up, track outstanding issues, and report progress to head of Graphics Operations
  • Performing server and network maintenance tasks
  • Updating system incident logs to ensure trends identified and escalated to problem management for further analysis
Requirements
  • At least three years' experience in multi-channel live TV 24x7 network systems, understanding user requirements and workflow within the TV Production and Business IT environments
  • Experience with real-time graphics platforms – specifically Vizrt / Trio control
  • Previous Broadcasting experience in repairing and maintaining Analogue and Digital Broadcast equipment (Video, Audio, RF)
  • Demonstrable computer networking skills to support an efficient maintenance service across Broadcast and IT networked devices/systems
  • Ability to manage multiple tasks against tight deadlines and work well under pressure
  • Strong written and verbal communication skills to provide clear and concise technical support services to the Studio Production and Operations areas
  • Good understanding of Microsoft server environments
  • Experience working with the Windows Desktop environment
  • Ability to recognise and solve IT problems as the real-world problems of people trying to get their work done quickly and efficiently, often under very tight broadcast deadlines
  • An Electronics and Communications Certificate (or Diploma/Associate Diploma in Electronics Engineering) or equivalent
What We Offer
  • Free & discounted products including Foxtel, Foxtel Now, Foxtel Broadband, Kayo Sports and BINGE
  • Special days away from work for Birthday, Cultural & Volunteer Leave
  • Access to our holistic Fox Fit wellbeing program
  • Company-wide meeting-free lunch hours and Friday afternoons

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