Training and Relationship Manager

4 weeks ago


Melbourne, Victoria, Australia Netwealth Full time

About Netwealth

We are a fast-growing fintech company delivering market-leading products with an award-winning and innovative wealth management platform. Our mission is to enable people to see wealth differently and discover a brighter future for our clients and our people.

Founded in 1999, we are one of the fastest-growing wealth management businesses in Australia. With NextGen superannuation and investment technology, we challenge the status quo. We are agile and nimble, not stifled by bureaucracy.

We are proud of our team of talented people working hard to make life better for more Australians. Our values are who we are, how we tackle decisions, and how we want the world to see us - Curious, Optimistic, Courageous, Collaborative, Agile, and Genuine.

The Opportunity:

This position is responsible for servicing existing and pipeline clients' training and development needs on a day-to-day basis and supporting the practice at all levels of the business. The primary relationship rests with the Senior Distribution Manager (SDM) and the Training and Relationship Manager (TRM) supporting Principal, Administrators, and Advisers.

The secondary responsibility of the position is to support advisers within dealerships who have approved Netwealth as a platform provider to secure their business and assist with all their training needs. A critical role for Netwealth is to provide support to these advisers in understanding and using the Netwealth products and thereby growing their use of our products.

This role may include interstate travel.

Key Responsibilities:

  • Train and develop Netwealth clients;
  • Market the Netwealth products to existing advisory groups to assist in rapidly growing the Netwealth business and its distribution network;
  • Support the Senior Distribution Manager in growing new sales and strengthening the pipeline;
  • Administer the SDM pipeline;
  • Maintain and develop existing relationships;
  • Maintain regular contact with established adviser bases as allocated;
  • Build our training commitment to advisers who work with Netwealth;
  • Mentor other team members in business development and marketing ideas and strategies;
  • Play a key role in the accuracy and planning of key clients in the in-house CRM, Microsoft Dynamics;
  • Contribute to Netwealth business development strategies and events.

Requirements:

  • A deep understanding of platform functionality and the financial services industry;
  • Excellent communication skills;
  • Self-motivating with excellent time management and organisational skills;
  • The ability to work autonomously;
  • A high level of technology competency;
  • A team player with an agile and collaborative mindset.

Life at Netwealth

We prioritise the growth of our employees, and you'll be able to learn and develop yourself and your career at Netwealth. We provide access to further education and diverse training opportunities, and we actively support internal mobility. 32% of our jobs filled in 2023 were from internal candidates.

We have a number of benefits that have been designed with a focus on health and well-being, support, and growth. Some of these include:

  • Family-friendly workplace, with parental leave and a kid's holiday programme;
  • Wellness and lifestyle perks, including discounted gym memberships, income protection, flu shots, wellness weeks, shopping and retail discounts, access to financial wellbeing services;
  • We're a social bunch and love to get together regularly, participating in corporate sporting events, games, and trivia nights;
  • Employee Resource Groups - LGBTQIA, Women of Netwealth, Culture Group, Carers Group;
  • Support for community involvement through volunteering and our Netwealth Impact Group;
  • View our benefits and the great work we do through WORK180.

Netwealth is an equal opportunities employer

We are committed to this through our gender equality, disability, LGBTQIA+, well-being, and cultural initiatives. We are proud to be endorsed and certified by Work180, Family Friendly Workplaces, and Great Place to Work.

Are you curious about this opportunity but don't meet every single requirement? Research shows that we don't always apply to jobs we are interested in unless we meet every single qualification. If you are excited about this role but don't tick every box, we encourage you to apply anyway. If you require any reasonable adjustments throughout the recruitment process, please let us know by emailing people@netwealth.com.au.



  • Melbourne, Victoria, Australia Netwealth Full time

    About NetwealthWe are a fast-growing fintech company, delivering market-leading products with an award-winning and innovative wealth management platform. Our mission is to enable people to see wealth differently and discover a brighter future, not just for our clients, but also for our people.Founded in 1999, with an entrepreneurial spirit, we are one of the...


  • Melbourne, Victoria, Australia Netwealth Full time

    About NetwealthNetwealth is a leading fintech company delivering innovative wealth management solutions. Our mission is to empower individuals to see wealth differently and achieve a brighter future.We are a fast-growing wealth management business with a strong entrepreneurial spirit. Our NextGen superannuation and investment technology enable us to...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe're seeking a motivated and experienced Customer Relationship Manager to join our team at Bendigo Bank. As a key member of our branch, you will be responsible for driving growth through business development activities and providing exceptional customer service.Key ResponsibilitiesAssess customer needs and provide tailored financial...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Relationship Manager to join our team at Bendigo Bank. As a key member of our branch, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesAssess customer needs and provide tailored financial...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About Bendigo BankWe're a community-focused bank that offers every opportunity for growth and development. Our team is passionate about supporting our customers and making a positive impact on our communities.About the RoleAs a Customer Relationship Manager, you'll be responsible for delivering exceptional customer experiences and driving business growth...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About Bendigo BankWe're a bank that's big enough to offer every opportunity, yet small enough to maintain a strong community feel. You can be bold and take calculated risks, knowing you have the backing of your team and leaders.Our mission is to support our customers, give back, and make our communities a better place.About the RoleThis Customer Relationship...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a skilled Customer Relationship Manager to join our team. As a key member of our branch network, you will play a vital role in delivering exceptional customer experiences and driving business growth.This permanent full-time position offers the opportunity to work across multiple branches, providing genuine variety in your work...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    Empowering Financial FuturesWe're a leading bank that offers more than just financial services – we offer a platform for individuals to achieve their goals and make a real difference in their communities.As a Community Bank Relationship Manager at Bendigo and Adelaide Bank, you'll be the face of our branch, providing exceptional customer service and...


  • Melbourne, Victoria, Australia Slater and Gordon Full time

    We are Slater and Gordon, a leading personal injury and class actions law firm with a strong commitment to our clients: people caring for people.We offer a dynamic work environment that supports work-life balance, with a hybrid work arrangement and opportunities for professional growth.We were ranked in the Top 25 Attraction Firms in the Lawyers Weekly Legal...

  • Relationship Manager

    4 weeks ago


    Melbourne, Victoria, Australia Bank of Queensland Full time

    About the RoleA dynamic opportunity has arisen for a skilled Relationship Executive to join our Commercial team at Bank of Queensland. This role involves originating, retaining, and managing a portfolio of clients for either the Corporate Health or Property segment, with a focus on building strong relationships and driving business growth.Key...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    Senior Business Relationship Manager Opportunity in MelbourneWe are seeking an experienced Commercial Banking Relationship Manager to join our team in Melbourne. As a key member of our sales team, you will be responsible for managing a portfolio of commercial customers, developing business opportunities, and delivering exceptional customer service.About the...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a skilled Customer Relationship Officer to join our team at the Community Bank Rupanyup branch. As a key member of our branch team, you will provide exceptional customer service and support to our customers, helping them to achieve their financial goals.Key ResponsibilitiesProvide a seamless branch experience by meeting...


  • Melbourne, Victoria, Australia People's Choice Full time

    Unlock Your Potential in BankingEarn an estimated annual salary of $80,000 - $120,000 as a skilled Account Relationship Manager at People First Bank.As a key member of our team, you will be empowered to build meaningful relationships with our members, understanding their financial goals and aspirations. You will specialize in personal loans, credit cards,...

  • Relationship Manager

    1 month ago


    Melbourne, Victoria, Australia Northern Trust Corporation Full time

    About Northern Trust:Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for the world's most successful individuals, families, and institutions.Role SummaryThe Australian Client Servicing team provides dedicated support to our clients...


  • Melbourne, Victoria, Australia Credit Corp Full time

    About the Role:We are seeking an experienced Client Relationship Manager to join our team in Melbourne.As a key member of our Client Services team, you will be responsible for managing relationships with clients from Australia's largest institutions. Your primary goal is to provide exceptional customer service and work closely with customers to find fair and...


  • Melbourne, Victoria, Australia carsales Full time

    Role Overviewi-motor is seeking a highly skilled Customer Relationship Manager to join our Customer Relationship Management Team for a 6 Month Fixed Term Contract.SalaryThe estimated annual salary for this role is $70,000-$90,000 depending on location and experience.Job DescriptionThis is an exciting opportunity to be the first point of contact for all...


  • Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Officer.As a key member of our Branch team, you will be responsible for providing exceptional customer service and meeting the financial needs of our customers.You will work closely with our customers to understand their financial goals...

  • Relationship Manager

    4 weeks ago


    Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full time

    About Northern Trust Company AustraliaNorthern Trust Company Australia, a leading financial institution, is a globally recognized organization that has been in continuous operation since its inception. We are proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to...


  • Melbourne, Victoria, Australia RMIT University Full time

    About the RoleRMIT University is seeking an experienced IT Services Vendor Relationship Manager to join our team.Job SummaryThe successful candidate will be responsible for managing relationships with key vendors in the Information Technology Services (ITS) category, ensuring adherence to strategic, tactical, operational, and performance objectives. They...


  • Melbourne, Victoria, Australia inchcape Full time

    At Inchcape, we're committed to delivering exceptional customer service and driving business success. We're seeking a dynamic Retail Training Manager to join our team and play a crucial role in shaping the skills and knowledge of our retail workforce.About the RoleWe're looking for a skilled professional to design, implement, and oversee training programs...