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Senior Client Advisor

2 months ago

Bayside, New York, Australia Frontline Recruitment Full time
Senior Client Advisor - Luxury Boutique

We are seeking a highly skilled and experienced Senior Client Advisor to join our luxury boutique team in Chadstone. As a Senior Client Advisor, you will be responsible for providing exceptional shopping experiences to our discerning clients, building and maintaining long-term relationships, and driving sales growth.

Key Responsibilities:
  • Provide personalized assistance and expert advice to clients on luxury ready-to-wear collections.
  • Build and nurture lasting relationships with clients, ensuring high levels of customer satisfaction and loyalty.
  • Demonstrate comprehensive knowledge of luxury fashion trends, brands, and products to assist clients in making informed purchasing decisions.
  • Collaborate with team members to achieve sales targets and contribute to the overall success of the boutique.
  • Manage after-sales services, including alterations and returns, with a focus on exceeding customer expectations.
  • Participate in clienteling initiatives and VIP events to enhance the boutique's brand image and attract new clientele.
Requirements:
  • Proven experience as a Client Advisor in the international luxury market.
  • Proven track record of building and maintaining a loyal client base.
  • Exceptional communication and interpersonal skills with the ability to engage and connect with clients.
  • In-depth knowledge of luxury fashion brands, trends, and styles.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced, high-end retail environment.
  • Flexibility to work weekends, holidays, and special events as needed.
Benefits:
  • Competitive base salary
  • Generous and achievable commission structure
  • Opportunities for development within a prestigious retail setting