Graduate Consultant
1 day ago
About SMAART Recruitment
SMAART Recruitment is a leading recruitment agency specializing in placing top talent in various industries. We are proud to partner with a global leader in Contractor Management Software to find the perfect candidate for this exciting opportunity.
The Opportunity
We are seeking a highly motivated and driven individual to join our client's Sydney team as a Graduate Consultant. As a Graduate Consultant, you will be responsible for providing proactive support to contractor and supplier clients, delivering product training, participating in sales and marketing initiatives, managing client accounts, and analyzing and improving customer service processes.
Key Responsibilities
- Provide exceptional customer service to contractor and supplier clients
- Deliver product training via phone, web, and in-person
- Participate in sales and marketing initiatives to drive business growth
- Manage client accounts, including invoicing and collections
- Analyze and improve customer service processes to ensure high-quality service delivery
Requirements
- Bachelor's degree from an accredited university
- Experience in call centre, customer service, or sales (0-4 years)
- Proficient in MS Office and email applications
- Exceptional customer service and communication skills
- Desire to progress your career in software and consulting
- Excellent presentation skills
- Solid analytical and problem-solving ability
- Willingness to travel to the U.S. for 6-8 weeks of training
About the Company
Our client is a global leader in Contractor Management Software, serving a diverse range of clients, including multiple Fortune 500 companies. With over 20 years of experience, they are committed to supporting their employees' career development with continuous mentorship, learning opportunities, and a clear path for progression.
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