Customer Service Ambassador

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $25,740 - $30,770
Customer Service Representative Job Description

The role of a Customer Service Representative is crucial in delivering exceptional customer experiences while fostering innovation.

This dynamic position entails providing unparalleled support to the Branch Manager and ensuring continued client satisfaction.

Key responsibilities include:

  • Care for Customers: Embodiment of positive customer experiences, warmly welcoming and assisting customers.
  • Liaison Extraordinaire: Bridge the gap between customers and the organization, understanding needs and offering effective solutions.
  • Operational Support: Collaborate with the Branch Manager to ensure seamless branch operations.
  • Team Collaboration: Work together with the team to address inquiries and concerns, delivering satisfactory resolutions.
  • Administrative Finesse: Handle administrative tasks, including invoicing, job authorizations, and meticulous record-keeping.

Requirements for this position include:

  • Customer-Centric Mindset: Ability to handle calls adeptly and multitask efficiently is pivotal.
  • Vibrant Energy: Bring enthusiasm and positivity to every interaction, infusing your work with zest.
  • Effective Communicator: Masterful communication skills to engage customers and collaborate with colleagues.
  • Detail Virtuoso: Keen eye for detail ensures precise order placement for every job.
  • Team Dynamo: Thrive in a team-based environment, contributing your strengths for collective success.
  • Results-Driven: Combine commitment to results with core values of care, collaboration, authenticity, and determination.
  • Tech-Savvy: Navigate computers with ease and familiarity with social media platforms.
What We Offer

We prioritize customer contentment and foster an enriching and enjoyable work environment.

As a pivotal part of our Customer Service team, you will be instrumental in driving business growth through excellent customer service.

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