Mortgage Conduct Specialist

1 week ago

Adelaide, South Australia beBeeInvestigation Full time $87,654 - $123,456
Investigation Analyst Job OverviewThis role involves assessment and evidence gathering for complex mortgage conduct matters. It requires conducting analysis to identify issues of misconduct, non-compliance, control gaps, and patterns.Key Responsibilities:
  • Undertake designated file reviews and record information and anomalies covering all Westpac group brands and systems.
  • Retrieve and supply copies of loan and other customer documents relevant to the customer.
  • Conduct customer file reviews and comprehensive analyses to collect evidence of fraud, manipulation, or Loan Originator misconduct.
  • Review loan files to identify any issues with lending, patterns, or documents provided.
  • Verify and validate supporting information related to loan portfolios with internal and external parties.
  • Liaise with Customer Management Legal, Risk, and Fraud Operations, and Credit where necessary, providing detailed recommendations based on anomalies found.
  • Assess policy, processes, and controls, and recommend improvements where potential gaps are evident.
  • Support Group Investigations and Broker QA areas with information required for investigations and decision-making.
  • Engage with WBC Group entities associated with outcomes of matters undertaken or completed by SLTF, including working groups.
  • Record file reviews in shared databases to comply with bank internal processes and Equifax requirements.
About You

We're looking for a skilled Investigation Analyst to join our team. The ideal candidate will have strong analytical skills and be able to work effectively in a fast-paced environment.

About Our Company

We're a leading financial institution with a long history of innovation and success. We're committed to helping Australians and New Zealanders succeed, and we're always looking for talented individuals to join our team.

What We Offer
  • A competitive salary and benefits package
  • The opportunity to work with a leading financial institution
  • A dynamic and supportive work environment
  • The chance to develop your career and skills

We're an equal opportunities employer and welcome applications from diverse candidates.

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