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Insurance Industry Specialist

1 week ago

Sydney, New South Wales, Australia AIA Hong Kong Full time

We are looking for a skilled Group Superannuation Administration Specialist to join our team at AIA. As a key member of our Group Administration team, you will play a crucial role in delivering an enhanced customer and employee experience through effective administration support.

Your primary responsibilities will include administration activities that support AIA Australia's group administration partners, representing Group Administration as an SME/stakeholder on projects and initiatives, and managing key relationships between AIA and our Admin Outsourcing Partner. You will work closely with business teams to ensure the delivery of quality and timely existing business administration tasks.

Main Accountabilities:

  • Administration support for group insurance partners
  • Representation of Group Administration as an SME/stakeholder on projects and initiatives
  • Management of key relationships between AIA and Admin Outsourcing Partner
  • Collaboration with business teams to deliver administration tasks

Essential Skills and Qualifications:

  • Experience in Administration roles within Superannuation Funds or their Administrators
  • Industry knowledge in Life Insurance will be highly regarded
  • Strong relationship management and stakeholder engagement skills
  • Excellent understanding of customer service and change management drivers