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Vehicle Detailer/Driver

1 month ago

Canning Vale, Western Australia RAC of WA Full time

RAC of Western Australia is a diverse, profit-for-purpose organization that has been reinvesting profits back into the community for over 116 years.

About the Role

This position is a vital part of our team, providing exceptional customer service by driving the courtesy vehicle and washing and vacuuming customer vehicles after service and maintenance.

Key Responsibilities:

  • Wash and vacuum member and customer vehicles to ensure they are clean and presentable.
  • Operate the courtesy bus service, including picking up and dropping off customers in a safe and timely manner.
  • Maintain the appearance and readiness of the courtesy vehicle at all times.
  • Deliver an outstanding level of customer service, responding to customer needs and concerns in a professional and courteous manner.
  • Ensure the cleanliness of the work bay while maintaining a safe working environment, adhering to all health and safety protocols.
  • Handle administrative duties, including filing and banking tasks, in a timely and efficient manner.

Requirements:

  • Excellent driving skills and a valid C-class manual driver's license.
  • Effective teamwork skills and the ability to develop positive workplace relationships.
  • Strong communication skills, with the ability to interact with customers and colleagues in a professional and courteous manner.
  • Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Previous experience in a customer service environment, with a focus on delivering exceptional customer service.
  • Ability to operate basic electronic equipment, including mobile phones and GPS systems.

What We Offer:

  • Generous discounts on home, contents, and car insurance, along with other member benefits and free roadside assistance.
  • A competitive hourly rate plus superannuation, overtime, and RAC benefits.
  • Access to an active social club and in-house health and wellness programs.
  • Uniform provided and Platinum WorkSafe certification.

Supporting Diversity & Inclusion

RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures and backgrounds, LGBTIQ+ identities, and all age groups to apply.