Expert Sales and Customer Service Professional
2 weeks ago
We are Beacon Lighting, a household name with over 50 years of experience in providing expert advice to our retail and trade customers. We are passionate about lighting and dedicated to helping our customers live brighter by making the best lighting choices.
Our TeamWe value our teams and treat everyone as part of the Beacon family. We are looking for an Expert Sales and Customer Service Professional to join our team at our Gepps Cross store.
The RoleWe are seeking a motivated and customer-focused individual to provide expert professional customer service to our retail and trade customers. Key responsibilities of the role will include:
- Providing exceptional customer service to ensure a positive shopping experience
- Promoting and expanding our Trade Loyalty Program and Trade accounts
- Developing strong product knowledge to assist customers in making informed purchasing decisions
- Achieving and exceeding personal sales targets
- SUPPORTING OTHER TEAM MEMBERS TO ENSURE BUSINESS GOALS ARE MET
- Contributing to the overall presentation of the store through merchandising and general housekeeping
To be successful in this role, you will possess the following qualities:
- Previous experience in a customer service environment
- Strong communication skills with the ability to genuinely connect with customers
- An energetic and enthusiastic approach to all aspects of the job
- A strong attention to detail
The salary for this role is estimated to be around $55,000 - $65,000 per annum, based on location and industry standards. In addition to a competitive rate of pay, we offer a range of benefits including performance-based profit share incentives, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.
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