Field Service Specialist
3 weeks ago
We're an iconic Australian brand with a global footprint, focused on building a connected future for everyone to thrive. Our purpose is to deliver the best experience and provide the best tech on the best network.
As a Field Service Specialist, you'll work independently to activate and assure telecommunications technology products and services, ensuring a great experience for our customers in their homes and businesses.
You'll participate in a diverse team environment to deliver optimal customer and commercial outcomes aligned to our corporate strategy.
The role requires you to reside in the targeted area or be willing to relocate. We have several positions available across the country.
What We Offer:
- A comprehensive package including vehicle, tools, equipment, and full uniform.
- Pay for performance through our competitive incentive programs.
- 8-hour shifts, Mon-Fri, with overtime when required.
- Parental Leave with a gender-equal policy for all parents, allowing them to choose how and when to take their leave.
- Industry-recognized training and unlimited learning opportunities.
- Extra perks including discounts on Telstra products and services, as well as exclusive offers from over 240 brands and partners.
Key Responsibilities:
- Deliver seamless service rectification and product installations to full customer satisfaction.
- Copper cable maintenance and installation, including fault finding, jointing, jumpering, and networking.
- Maintenance and management of Fibre network technology, Core network technology, and Data services.
- Customer Premises Equipment maintenance and installation for both consumer and business.
- Fault finding over copper networks in rural or remote settings.
Qualifications:
- Certificate III in Telecommunications.
- Open cabling license.
- Traffic management qualifications.
- Industry white card.
Telstra can support you through training on Traffic management and white card certificates. This role requires vaccination against Covid-19 to ensure the safety and well-being of our people and customers.
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