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Customer Service Representative

2 months ago

Livingstone Shire, Australia CV-Library Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Inverness. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring their rental experience is seamless and enjoyable.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with the rental team to ensure seamless delivery of our services, including face-to-face and over-the-phone interactions.
  • Upsell our long-term rental options to clients, providing them with the best possible solutions for their needs.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
Requirements
  • Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
  • Excellent customer service and communication skills, with the ability to work in a fast-paced environment.
  • Previous experience in a similar role is desirable, but not essential as full training is provided.
What We Offer
  • A competitive salary of £24,373.00 per annum.
  • A 40-hour week contract, working Monday to Friday and rotational Saturdays.
  • 30 days holiday including bank holidays.
  • Good links to public transport.
  • Uniform provided.
  • Full training provided.
  • Performance bonus.
  • Local reward schemes.