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Retail Sales Associate

2 months ago

Rockhampton, Queensland, Australia Pillow Talk Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Assistant to join our team at our Rockhampton store. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, ensuring our customers receive outstanding service and support.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist with stock receipt, ensuring products are unpacked and allocated efficiently
  • Develop and maintain strong relationships with customers, understanding their needs and preferences
  • Consult with customers to find the right products, providing expert advice and guidance
  • Work collaboratively with colleagues to achieve sales targets and drive business results
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals and promotions
What We Offer
  • Retail Award hourly rate plus super and impressive monthly performance incentives
  • 60% store discount after qualifying period – T&Cs apply
  • Free onsite parking
  • 100% Australian-owned and operated company
  • One of the largest linen and homewares specialists in the country
  • Opportunities for further learning and career growth
  • Warm, friendly and supportive work environment
  • Passionate and knowledgeable team
  • On-trend, high-quality products that make selling a true pleasure
  • Family values and a culture of inclusivity and belonging
About Us

Pillow Talk is a well-established, on-trend home décor and linen retailer with 69 stores across Australia. We are committed to delivering exceptional customer experiences and providing opportunities for our team members to grow and develop their careers.