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Credit Administration Professional
2 weeks ago
Excellent opportunity for a professional to develop their career in credit administration. We are seeking an experienced and skilled individual to join our team as a Credit Administration Officer on a fixed-term basis.
The role involves managing incoming emails, providing support to the credit officers, and liaising with stores to resolve discrepancies. Additionally, you will be responsible for uploading invoices into online portals and assisting with banking and payment allocations.
- Administration Tasks:
- Manage credit department's incoming emails
- Provide copies of invoices & statements
- Upload invoices into online portals
- Liaise with stores to resolve variations/discrepancies
- Provide administration support
- Assist with banking and payment allocations
We require someone who can provide genuine, friendly, prompt service to customers and our store network. You will make and receive phone calls, handle customer complaints, and resolve queries.
- Customer Service Skills:
- Make and receive phone calls
- Handle customer complaints
- Resolve queries
You must have excellent verbal and written communication skills, intermediate mathematical and literacy skills, and intermediate computer skills.
We offer a range of benefits including staff discounts, private health insurance discounts, and employee assistance programs.
About the Role:This is a full-time opportunity with flexible start times between 7am - 9am. The successful candidate will be available for this 6-month opportunity and will have the ability to provide exceptional customer service and develop strong professional relationships.
We are committed to ensuring our people are well looked after and we believe in propelling people forward.
Genuine Parts Company is one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories, and Motion Industries.
