Care Coordination Specialist

3 days ago

Newcastle, New South Wales, Australia beBeeSupports Full time $60,000 - $90,000
Job Role

We are seeking a part-time Coordinator of Supports on a 3-day per week basis, benchmarked at a Casework Manager Level.

Key Responsibilities
  • Evaluate options available to participants and assist in selecting preferred services.
  • Negotiate services and costs with providers, develop service agreements and bookings, and allocate budget accordingly.
  • Organise assessments to determine funding requirements, manage budgets, and inform plan managers about fund breakdowns.
  • Connect participants with mainstream or community services, provide optionality of services, and assist participants in understanding services and agreements.
  • Enhance participant ability to coordinate, self-direct, and manage supports, resolve issues, and change or terminate service agreements as needed.
Requirements
  • Strong knowledge and understanding of the National Disability Insurance Scheme and support coordination processes.
  • At least 1 year of experience working with people with a disability or in a similar environment.
  • Relevant experience in service quoting, understanding of NDIS price guide, and provision of support work for people with a disability.
  • Demonstrated ability to identify, analyse, respond to, and manage risk, incidents, and complaints positively and proactively.
  • Excellent negotiation, problem-solving, conflict resolution, time management, and organisational skills.

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