Customer Service Team Lead
9 hours ago
Unlock Your Potential with Drake Supermarkets
Are you a customer service enthusiast looking for a challenging role in a dynamic retail environment?
We are seeking a highly motivated and experienced Customer Service Assistant Manager to join our team at Drake Supermarkets.
Key Responsibilities:
- Lead a team of customer service representatives to deliver exceptional customer experiences
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with store managers to achieve sales targets and operational excellence
- Coach and train team members to enhance their skills and performance
- Ensure compliance with work health and safety standards and company policies
Requirements:
- Proven experience in customer service or retail management
- Excellent communication and leadership skills
- Ability to problem-solve and think critically
- Passion for delivering exceptional customer experiences
- Strong analytical and decision-making skills
About Drake Supermarkets:
Drake Supermarkets is a leading retail company in Australia, known for its commitment to customer satisfaction and community involvement. As a Customer Service Assistant Manager, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences.
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