Operations Strategy and Business Development Director

3 days ago

Brisbane, Queensland, Australia Minor Hotels Full time
About Minor Hotels

Minor Hotels is a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. We are committed to delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.

Job Overview

We are seeking an experienced Director of Operations - Strategy and New Ventures to join our leadership team at Minor Hotels. This strategic role will lead the development and execution of initiatives that drive operational efficiency and excellence across our hotel portfolio.

Key Responsibilities
  • Develop and Execute Strategic Objectives: Lead the development and execution of strategic objectives, ensuring alignment with overall business goals and customer satisfaction.
  • Collaborate with Senior Leadership: Collaborate with senior leadership to address key organisational and operational challenges, recommending strategic solutions that enhance long-term business performance.
  • Evaluate and Redesign Systems: Evaluate and redesign systems and structures at a strategic level to increase efficiency and organisational effectiveness.
  • Engage with Senior Management and Staff: Engage with senior management and staff to review current operations, identify inefficiencies, and drive transformative changes that enhance workflow and resource management.
  • Provide High-Level Guidance: Provide high-level guidance on organisational structuring, process improvements, and system enhancements to maximise efficiency.
  • Analyse Workflows and Organisational Structures: Oversee the analysis of workflows, organisational structures, and job functions, preparing comprehensive reports and strategic proposals to improve operational performance.
  • Develop and Present Strategic Recommendations: Develop and present strategic recommendations for procedural revisions, structuring, and optimised resource allocation, focusing on scalability for new properties in the pipeline.
  • Partner with Directors of Operations: Partner with Directors of Operations to develop and implement procedures for new property acquisitions, ensuring the seamless integration of operational standards and efficiencies into new properties.
  • Implement Approved Recommendations: Take a lead role in driving the implementation of approved recommendations, managing change initiatives, issuing revised procedural guidelines, and ensuring organisational alignment.
Requirements
  • Senior Leadership Experience: Extensive experience in a senior leadership role focused on business strategy, operational improvement, and organisational development.
  • Proven Track Record: Proven track record of leading complex organisational change initiatives and driving efficiency across large-scale operations, particularly within acquisitions or business expansion.
  • Strategic Thinking Skills: Strong strategic thinking skills with the ability to align operational changes with long-term business goals.
  • Exceptional Communication and Leadership Skills: Exceptional communication and leadership skills, with experience influencing and working closely with executive leadership teams.
  • Prioritisation and Project Management: Ability to manage multiple priorities, lead large-scale projects, and inspire change across the organisation.
What We Offer
  • Salary: The estimated salary for this role is AU$140,000 per annum, based on industry standards and market rates in Brisbane, Queensland.
  • Benefits: Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
  • Additional Benefits: Access to Minor Hotels ANZ paid parental leave benefits, 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand, additional paid leave including Birthday and Study leave, educational financial support may be available to those who undertake development relevant to the company's business requirements, NIB Insurance discounts, discount savings and cash back from over 400 popular retailers in Australia and New Zealand, entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon), discount on Furniture, 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe, wellbeing programs with Uprise (EAP) and wellness programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

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