Business Development Training Coach
3 weeks ago
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.
Job DescriptionWe are seeking a highly motivated and confident Business Development Training Coach with strong training and coaching abilities to join our team in Australia. This role will be instrumental in improving efficiencies in sales skills, developing and identifying training needs for a team of National Course Advisors.
This position requires excellent organizational and time-management abilities, as well as the ability to work effectively in a busy environment. The ideal candidate will have experience in educational or training content development and a natural communication style that establishes trusting relationships with the team.
Responsibilities:- Conduct regular call observations to deliver coaching to Team Leaders
- Schedule individual and team training plans to optimize performance
- Evaluate strengths and weaknesses to identify training needs and develop targeted solutions
- Facilitate onboarding sessions for new hires and sales trainees
- Oversee training material and suggest improvements to enhance learning outcomes
- Select the most effective training methods for each case (e.g., on-the-job training, seminars, and simulations)
- Collaborate with key stakeholders to design individual training plans that drive business results
- Create an open-communication climate and gather team members' preferences for potential training
- Maintain and update training collateral to ensure relevance and effectiveness
- Stay up-to-date with employee development trends to inform training strategies
- Career progression and leadership development pathways
- Collegial and cooperative environment with a focus on academic excellence
- Mobility within the organisation and locations
- Staff study scholarship up to 75% for all courses
- First-class modern facilities
- Health & Wellbeing packages including free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation, and insurance
- Salary packaging and novated leasing
- Proven experience as a Sales/Customer Service trainer or similar role
- Strong leadership and teamwork skills with a demonstrated ability to collaborate across teams and roles
- Strong communication and interpersonal skills
- Excellent organisational and time-management abilities
- Ability to work effectively in a busy environment
- Experience in educational or training content development is a plus
- Understanding of the call centre sales process and associated soft skills that support performance
- Natural communicator with the ability to establish trusting relationships with the team
- TAE40122 desirable or ability to obtain preferred but not essential
Australian dollars $65,000 - $80,000 per annum
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