Customer Service Representative
1 week ago
We are seeking a Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Answering incoming calls and emails in a timely and professional manner
- Responding to customer inquiries and resolving issues as appropriate
- Completing data entry requirements and maintaining accurate records
- Preparing correspondence and managing customer finances
To be successful in this role, you will need to have:
- Demonstrated experience in applying record management procedures and policies
- Well-developed verbal and written communication skills
- Able to liaise with individuals at all levels and provide an effective customer-focused service
- Well-developed interpersonal skills, including the ability to build and maintain effective working relationships
- Well-developed computer application skills and knowledge of website troubleshooting processes
We offer a range of benefits, including:
- Flexible working arrangements
- Generous leave entitlements
- Professional development opportunities
- Access to salary packaging
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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