In Store Operations

2 days ago


Perth, Western Australia Hospoworld Resourcing Full time
About Hospoworld Resourcing

Hospoworld Resourcing is a leading hospitality business within the Quick Service Restaurant (QSR) industry. We prioritize operational excellence and team development, providing our franchise partners with expert support to drive success.

We're currently seeking an experienced In-Store Operations & Training Specialist to join our dynamic team. As an operational excellence lead, you will be responsible for maintaining and improving store-level operational standards, working directly with franchise partners and store leaders to ensure they are equipped to meet and exceed company performance metrics while upholding brand values.

This exciting opportunity offers a competitive salary of $75,000-$85,000 + super, a Monday-Friday roster with flexibility to create your own schedule, reimbursement of fuel for all travel required, and fast-tracked career progression working alongside National Ops teams to implement training and pipeline initiatives.

Key Responsibilities:
  • Maintain and improve store-level operational standards by implementing and training on Standard Operating Procedures (SOPs) and action plans.
  • Develop franchise partners, store leaders, and their teams through structured training programs, delivering in-store training and ensuring compliance with training standards.
  • Provide coaching and guidance to help stores achieve sales targets, upselling goals, and other key metrics, using data to identify areas for improvement and drive better performance.
  • Work with franchise partners to execute national and local marketing campaigns, ensuring they align with brand standards.
  • Identify areas for operational efficiency and implement best practices to improve customer experience and profitability.
Requirements:
  • A minimum of 1-2 years of in-store Restaurant Management experience in the QSR/fast casual sector.
  • Strong communication skills with a passion for training and team development.
  • An analytical thinker with the ability to interpret performance data and guide stores toward operational improvements.
  • Willingness to travel and attend regular meetings and training sessions.
  • Committed to maintaining brand standards and values.
Benefits:
  • Monday-Friday roster with flexibility to create your own schedule.
  • Competitive salary of $75,000-$85,000 + super.
  • Reimbursement of fuel for all travel required.
  • Fast-tracked career progression working alongside National Ops teams to implement training and pipeline initiatives.


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