Pet Care Specialist

1 day ago


Ballarat, Victoria, Australia Petstock Group Full time
Company Overview
Petstock Group is a leading retail market leader in the pet care industry with over 20+ years of experience. Our mission is to inspire and educate customers on the best care and products for their pets.

Job Description
We are seeking a passionate individual who wants to turn their passion for pets and animals into a career. As a Retail Sales Assistant, you will be responsible for providing exceptional customer service, inspiring and educating customers on pet care, and contributing to a fun, supportive culture in-store.

Key Responsibilities:
  • Provide exceptional customer service and create memorable interactions with customers.
  • Inspire and educate customers on the best care and products for their pets through knowledge gained.
  • Complete sales transactions and aim to reach set store sales goals.
  • Work with teammates to maintain a visually appealing store and ensure all stock is up-to-date.
  • Stay proactive in updating knowledge on pet care, products, and services provided by the company.
  • Contribute to a positive and supportive team culture where employees love coming to work every day.

Requirements
To succeed in this role, you will need:
  • A passion for animals and providing excellent customer service.
  • Experience in a similar retail environment.
  • The ability to drive sales and exceed targets.
  • Strong interpersonal skills to build relationships with customers and colleagues.
  • Physical fitness to lift products up to 20kg.
  • Flexibility to work weekends and public holidays.

What We Offer
As a Petstock Group employee, you will have the opportunity to grow as a person, inspired by pets. You will be part of a diverse team committed to providing equal opportunities for all. Apply online today to join our team and start your journey with us.

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