Beauty Advisor
4 weeks ago
Sephora is a leading global beauty retailer, part of the prestigious Louis Vuitton Moet Hennessey Group. With a strong presence in Australia and New Zealand, we offer diverse store opportunities and a growing online platform.
The OpportunityAs a Retail Assistant in Sephora, you will be a key member of our store team, inspiring and helping customers become the best version of themselves. You will work across all our departments, from beauty and skincare to haircare and wellness, and be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers.
Key Responsibilities- Provide exceptional customer service, creating a welcoming environment to listen and address customer needs.
- Stay up-to-date with new products and the latest beauty trends and techniques, sharing your knowledge with customers and colleagues.
- Help customers discover the features and benefits of our CRM program and how it can enhance their beauty experience.
- Participate in cross-training and attend in-store beauty expert training sessions to continuously learn and grow.
- Collaborate with your team of Beauty Advisors to share knowledge and best practices.
- Previous sales experience in a retail or customer-facing environment, with excellent interpersonal skills to build relationships with clients and colleagues.
- Availability to work across key trading times, including late-night and weekend shifts.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable adjustments to our recruitment process, please let us know. We will make every effort to ensure your needs are met.
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