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Retail Sales Associate

2 months ago


Townsville City Center, Queensland, Australia Global Retail Brands Full time
Customer Service Representative | Global Retail Brands

About Us

Global Retail Brands is a leading retailer in the homewares and kitchenware industry, committed to delivering high-quality products and exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our products, and driving sales growth.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers in selecting products, providing product information and recommendations.
  • Process sales transactions, handle cash and credit transactions, and maintain a high level of accuracy.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.
  • Collaborate with colleagues to achieve sales targets and meet customer needs.

Requirements

  • Previous retail or customer service experience, preferably in the homewares industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Flexibility to work weekends and late trading hours, as required.
  • Passion for delivering exceptional customer service and driving sales growth.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on products and services.