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Executive Housekeeping Manager

2 months ago

Canberra, ACT, Australia ahs hospitality Full time

About ahs hospitality

ahs hospitality is a leading provider of outsourced housekeeping management services in Australia and New Zealand, partnering with iconic hotel brands.

Job Summary

We are seeking an experienced Executive Housekeeping Manager to join our team at Vibe Canberra Airport. As a key member of our team, you will be responsible for leading a team of housekeeping professionals to deliver exceptional service to our guests.

Key Responsibilities

  1. Develop and implement housekeeping strategies to ensure high-quality service delivery
  2. Lead and motivate a team of housekeeping staff to achieve exceptional results
  3. Collaborate with hotel leadership to set and achieve quality metrics
  4. Ensure timely delivery of rooms to guests
  5. Manage health and safety, billing, and rostering administration
  6. Provide exceptional customer service to guests
  7. Hand over effectively to the team

Requirements

  1. Strong leadership and communication skills
  2. Ability to build and sustain relationships
  3. Passion for excellence and customer satisfaction
  4. Time management and efficient work habits
  5. Understanding of annualised budgets
  6. Determination to provide a safe workplace
  7. No-nonsense approach to compliance
  8. Well-presented problem-solving attitude
  9. Ability to work on weekends and public holidays when required

What We Offer

  1. Competitive salary
  2. Discounts and additional benefits on private health insurance
  3. Training and development opportunities
  4. Chance to be part of a vibrant and dedicated team

Our Commitment to Diversity and Inclusion

We are dedicated to fostering a diverse and inclusive culture that honours and supports all individuals. People of all nationalities, gender identities, and cultural backgrounds are encouraged to apply.

Eligibility

Applicants must have the right to work in Australia, with full work rights preferred. Only shortlisted applicants will be contacted.