Executive Restaurant Team Lead

1 week ago


Cairns City, Queensland, Australia Shangri-La Cairns Full time

Restaurant Supervisor Position

Shangri-La The Marina, Cairns is seeking a skilled and dynamic Restaurant Supervisor to lead the operations team at The Backyard.

About the Role

This full-time position offers an exciting opportunity for an experienced leader to oversee the smooth functioning of all aspects of the restaurant, from front-of-house to back-of-house operations. The ideal candidate will possess exceptional managerial skills, a passion for hospitality, and a commitment to delivering exceptional guest experiences.

Responsibilities

  • Ensure seamless day-to-day operations, including food and beverage service, customer service principles, and staff supervision.
  • Lead a high-performing team, promoting a culture of excellence, teamwork, and dedication to achieving exceptional results.
  • Maintain strong relationships with internal stakeholders, fostering open communication and collaboration to drive business growth.
  • Analyse data and identify areas for improvement, implementing strategic initiatives to enhance operational efficiency and customer satisfaction.
  • Promote a culture of continuous learning, ensuring team members have access to relevant training and development opportunities.

Requirements

  • A minimum of 2 years' experience in a similar role within a high-volume dining establishment.
  • Proven track record of success in leading teams, driving sales growth, and improving operational efficiency.
  • Strong understanding of restaurant operations, including food and beverage management, inventory control, and staff scheduling.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, guests, and external partners.
  • Demonstrated problem-solving and analytical skills, with the ability to adapt to changing situations and priorities.

Benefits

  • Competitive salary: $70,000 - $90,000 per annum, based on experience.
  • A comprehensive benefits package, including accommodation discounts, F&B allowances, and access to exclusive staff events.
  • Ongoing professional development opportunities through Shangri-La Academy.
  • The chance to work in a luxury five-star hotel environment, with exposure to international best practices and innovative technologies.
  • A dynamic and supportive team culture, with a focus on employee well-being and career progression.

Location

The successful candidate will be based at Shangri-La The Marina, Cairns, a stunning luxury hotel located on the picturesque waterfront of Trinity Inlet.


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