Community Care Specialist

1 week ago


Frankston, Australia KinCare Full time
About the Role

We are seeking a skilled Community Care Specialist to support elderly individuals in living independently and with dignity in their own homes.

This permanent full-time role involves managing a caseload of community-based elderly individuals with Home Care Packages. You will assess their needs, develop personalized care plans, and manage budgets in accordance with program guidelines to ensure each customer's unique requirements are met.

You'll onboard new customers and proactively manage existing ones with a person-centered approach. Collaboration with our Clinical, Scheduling, and Service Delivery teams is crucial for delivering comprehensive care.

In this role, you will visit customers in their homes across the South-East suburbs of Melbourne and the Mornington Peninsula. When not visiting customers, you'll have the option to work from home or from our Notting Hill office.

About You

To be successful in this role, you will have:

  • Previous experience in community-based case management (desirable)
  • Experience with Home Care Packages (desirable)
  • A current driver's license
  • A reliable vehicle with minimum Third Party insurance
  • Strong communication skills, both verbal and written
  • Demonstrated empathy and compassion
  • Excellent problem-solving abilities and critical thinking skills
  • Good organizational and time management skills
  • Cultural competence and the ability to work with diverse populations
  • Advocacy skills to ensure clients' needs are met
  • Collaboration and teamwork skills to work effectively with interdisciplinary teams
About KinCare

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over 30 years, we've been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What sets us apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day, you will be surrounded by passionate, committed colleagues and get to build meaningful connections. We prioritize work-life balance, offering flexibility to ensure our team members thrive personally and professionally.



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