Senior Client Advisor
4 days ago
Tiffany & Co. is a world-renowned luxury jeweler, synonymous with elegance, innovative design, and exceptional craftsmanship. Our legacy spans over 185 years, built on the principles of exquisite designs, romantic ideals, and unparalleled customer service.
As a Senior Client Advisor at Tiffany & Co., you will be part of a passionate team that honors every special moment in our clients' lives. You will deliver an unforgettable Tiffany Experience, creating lasting connections with customers through personalized interactions, strategic selling, and consultative skills.
This role requires a strong understanding of pre-determined sales plans, client relationships, and the ability to execute the Tiffany Touch. You will also support your team members in achieving their sales targets through mentoring and coaching.
If you are passionate about luxury retail, committed to delivering exceptional customer service, and dedicated to building long-term relationships, we invite you to join our team of skilled professionals who share a love for fine craftsmanship, timeless design, and corporate sustainability.
About the Role
Responsibilities:
- Cultivate strong customer relationships, executing individual Annual Net Sales plans.
- Assist customers with merchandise selections using consultative and strategic selling skills.
- Cultivate customers with personalized interactions, learning and executing practices to achieve high client repeat rates.
- Embody and inspire the highest luxury standards in presentation and behavior.
- Manage customer issues/complaints.
- Become an active member of store teams to support store initiatives and company efforts.
- Ensure health, safety, and welfare of yourself and others at work.
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