Operations Assistant QLD
3 weeks ago
About the Role
The Operations Assistant QLD will be responsible for providing high-quality customer support to internal and external queries, including resolving enquiries by phone and email. They will also investigate and resolve all enquiries regarding product, orders, shipments, back orders, and warranty claims.
Key Responsibilities
- Provide prompt, courteous, and accurate resolving of enquiries by phone and email.
- Investigate and resolve all enquiries regarding product, orders, shipments, back orders, and warranty claims.
- Discuss and resolve SKU/price/quantity anomalies with customers and suppliers.
- Minimise stock and/or operational service delays by coordinating a solution and ensuring customers receive regular communication.
- Handle, enter, and maintain all pertinent information to required business platforms.
About Us
Rexel Australia is a leading Electrical Wholesale and Distribution company, offering customers innovative, sustainable electrical supplies and solutions. We are committed to making a sustainable future possible and are a recognised environmental leader.
Why Join Us?
- We offer genuine career opportunities and a chance to develop your skills and experience.
- We are committed to diversity and inclusion, and welcome applications from women, people of Aboriginal and Torres Strait Islander descent, and people from all backgrounds.
- We offer a wellbeing support program and birthday leave.
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