Customer Experience Director

3 days ago


Melbourne, Victoria, Australia Pillow Talk Australia Full time

The Customer Experience Director role at Pillow Talk Australia offers a unique opportunity to lead a team and drive operational and sales performance at our Maribyrnong store. In this role, you will partner with the Assistant Store Manager to review store and team member performance on a regular basis and collaborate on action plans to leverage your store's potential.

Key Skills and Qualifications

You will need:

  • Experience in consultative selling with a proven ability to train and coach in the art of consultative selling
  • Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade
  • Exposure to high volume, large format retailing
  • Strong delegation and ability to optimise your team's productivity

We offer a range of benefits including 60% store discount after qualifying period, free onsite parking, and a competitive salary package including $66,000 plus super and generous monthly performance incentives.



  • Melbourne, Victoria, Australia Retailworld Resourcing PTY Ltd. Full time

    Customer Experience DirectorWe are seeking an experienced retail professional to join our team as Customer Experience Director at Retailworld Resourcing PTY Ltd. In this critical role, you will be responsible for delivering exceptional customer experiences and driving business growth through improved customer satisfaction.About the Role:You will lead a...


  • Melbourne, Victoria, Australia Retailworld Resourcing PTY Ltd. Full time

    This Customer Experience Director role is all about creating memorable experiences for our customers and driving business growth through exceptional customer service. You'll be responsible for leading our customer experience strategy and ensuring that it's implemented across all channels.Key Responsibilities:Develop and implement a customer experience...


  • Melbourne, Victoria, Australia Country Road Group Full time

    We are seeking a highly skilled and motivated individual to join our team as a Customer Experience Director. As a key member of our leadership team, you will be responsible for driving the delivery of exceptional customer experiences across all touchpoints, including in-store, online, and social media.Key ResponsibilitiesDevelop and implement customer...


  • Melbourne, Victoria, Australia Luxottica Full time

    About the JobWe are looking for a Customer Experience Director - Sunglasses to join our team in a high-end retail environment. As a Customer Experience Director - Sunglasses, you will be involved in the customer's journey to styling and customizing High-Fashion frames (from Luxury Brands such as Prada, Tiffany & Co, and Gucci) to suit their lifestyle.Key...


  • Melbourne, Victoria, Australia MiTek Australia Full time

    Job SummaryMi Tek Australia, a leading provider of integrated software and services for the building industry, is seeking a highly skilled Customer Experience Director to lead our customer support operation. As a key member of our team, you will be responsible for cultivating a culture of collaboration, innovation, and continuous improvement within our...


  • Melbourne, Victoria, Australia RMIT University Full time

    About the Role:We are seeking an experienced Customer Experience Director - HR to lead our Service Connect Team and drive exceptional customer service experiences for students and staff at RMIT University. As a key member of the Operations Portfolio, you will be responsible for managing daily operations, escalating complex inquiries, and promoting...


  • Melbourne, Victoria, Australia Intrepid Experience Full time

    Company OverviewAt Intrepid Experience, we're on a mission to revolutionize the way people travel. We believe that travel has the power to change lives, and we're committed to making it more accessible, enjoyable, and sustainable for everyone.With a strong focus on innovation and customer experience, we've been at the forefront of the travel industry for...


  • Melbourne, Victoria, Australia Intrepid Experience Full time

    About the Role\We are seeking a Travel Experience Coordinator to join our team at Intrepid Experience. This is a casual position that will give you flexibility in when and how you work, with great availability always an asset.\As a Travel Experience Coordinator, you will be responsible for leading tours and providing amazing customer service and travel...


  • Melbourne, Victoria, Australia Capgemini Full time

    At Capgemini Group, we are proud of our purpose "Unleashing human energy through technology for an inclusive and sustainable future".Our success is measured through our value creation, and our overall positive impact.Capgemini Invent is the digital innovation, transformation and consulting global business line of the Capgemini Group, specialising in advising...


  • Melbourne, Victoria, Australia Capgemini Full time

    At Capgemini Group, we are proud of our purpose "Unleashing human energy through technology for an inclusive and sustainable future". Our success is measured through our value creation, and our overall positive impact.Capgemini Invent is the digital innovation, transformation and consulting global business line of the Capgemini Group, specialising in...


  • Melbourne, Victoria, Australia Capgemini Full time

    At Capgemini Group, we are proud of our purpose "Unleashing human energy through technology for an inclusive and sustainable future". Our success is measured through our value creation, and our overall positive impact.Capgemini Invent is the digital innovation, transformation and consulting global business line of the Capgemini Group, specialising in...


  • Melbourne, Victoria, Australia Treasury Wine Estates Full time

    At Treasury Wine Estates, we're seeking a highly skilled professional to lead our global loyalty program as the Global Loyalty and Customer Experience Director. As a key member of our team, you will be responsible for developing and executing a comprehensive strategy that fosters deep connections between our customers and the Penfolds brand.About the...


  • Melbourne, Victoria, Australia Intrepid Experience Full time

    About UsIntrepid Experience is a leading travel company that operates on a hybrid model, combining online and offline channels to provide unique experiences for our customers. We're proud of our diverse team, which reflects the global nature of our business. With colleagues from over 50 nationalities, we bring a wealth of knowledge and perspectives to...


  • Melbourne, Victoria, Australia The Learning Experience #354 Full time

    The Learning Experience #354 is seeking a qualified Early Childhood Education Director to join our team. This role is ideal for those passionate about early childhood education and leadership. As an Early Childhood Education Director, you will be responsible for leading our childcare center in providing a nurturing environment that promotes learning and...


  • Melbourne, Victoria, Australia McDonald's Full time

    Our MissionAt our company, our mission is to provide a welcoming and inclusive environment where customers feel valued and respected. As a Shift Manager, you will play a critical role in achieving this mission by leading shifts, developing effective strategies, and coaching team members to deliver exceptional customer experiences.Why Join UsWe offer a...


  • Melbourne, Victoria, Australia Pillow Talk Australia Full time

    About UsPillow Talk Australia is one of the largest linen and homewares specialists in the country, with 71 stores across Australia. Our commitment to quality and customer satisfaction drives our business forward.We aim to create a seamless shopping experience for our customers, blending comfort and style into every aspect of our stores. As a member of our...


  • Melbourne, Victoria, Australia Commonwealth Bank Of Australia Full time

    Associate Director, Customer Experience Strategy & Insights To empower our people and the communities in which we work and making sustainable, transparent and balanced business decisions.Strategy and analysis Full-time Office | Melbourne, VIC, Australia Senior · A role for someone with advanced knowledge and skills.May involve mentoring, leading others or...


  • Melbourne, Victoria, Australia Officeworks Full time

    About The JobThis is an exciting opportunity to join our team as a Retail Department Leader (Coordinator). You will be responsible for leading a team of talented individuals, guiding them to achieve sales targets and key performance indicators.You will also be responsible for developing a shopping experience that is visually stunning and safe, and driving...


  • Melbourne, Victoria, Australia Bupaoptical Full time

    About UsBupa Health Insurance is committed to delivering innovative solutions that enhance customer experiences. As a Personalisation Manager, you will play a key role in shaping our personalisation strategy and driving commercial growth.Key ResponsibilitiesDevelop and maintain a deep understanding of customer needs and preferences.Collaborate with...


  • Melbourne, Victoria, Australia Sportsbet Pty Ltd Full time

    About UsSportsbet is a global player, united behind our purpose to bring excitement to life for our customers. We do this by over-delivering through our commitment to fun, challenging the status quo and living our values.We are a significant contributor to the Australian economy through racing and sporting codes and we are committed to having a positive...