Operational Excellence Leader

4 weeks ago


Sydney, New South Wales, Australia Jetstar Full time

Unlock your potential in a dynamic environment with Jetstar, one of the largest low-cost airline groups in the Asia Pacific.

About Us

We're on a mission to offer all-day, every-day low fares, enabling more people to fly to more places, more often. With over 90 aircraft and more than 5,000 flights per week, we're committed to delivering exceptional customer experiences across 18 countries and territories.

Culture

Our team thrives on innovation, delivery, and collaboration, celebrating our successes and supporting each other's growth. We encourage diversity, inclusion, and aim to create an environment where employees feel valued and respected.

Role Overview

As a Performance Manager, you'll lead the implementation of people and operational initiatives, driving safety, succession planning, and productivity. You'll manage a team of professionals and be responsible for:

  • Assisting the Airport Manager in identifying strategies to enhance employee engagement
  • Coordinating onboarding activities for new starters
  • Providing coaching and mentoring to frontline employees
  • Conducting regular performance reviews and developing individual development plans
Key Skills

To succeed in this role, you'll need:

  • 3-5 years' experience leading large-scale teams in an operational environment
  • Extensive experience in performance management and case management
  • Effective communication and influencing skills at senior levels
  • A proven track record of driving business performance through strategic planning and competence
Benefits

Enjoy heavily discounted fares for yourself and travel companions, as well as access to exclusive discounts on accommodation, car hire, and travel insurance. As an equal opportunity employer, we encourage diversity and inclusion, promoting charities and environmental initiatives.

What We Offer

A competitive salary package, including an estimated annual salary of $120,000-$150,000 AUD, depending on location and experience. Don't miss this opportunity to join a dynamic team and contribute to our mission of delivering exceptional customer experiences.



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