Business Process Associate

4 days ago


Canberra, ACT, Australia Canon Business Services ANZ Full time
About the Role

We're seeking a skilled Customer Service Team Member to join our fast-paced team environment. In this role, you'll focus on efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation.

The scope of the role includes:

  • Daily mail and courier management
  • Handling and resolving customer's phone and email enquiries
  • Maintaining of office equipment, office supplies and stationery
  • Maintaining database and updates of presentation
  • Courier bookings and lodgements with various courier companies
  • Light cleaning duties
  • Ad hoc administration and duties
  • Some heavy lifting may be involved
About You

To succeed in this role, you should display a positive 'can-do' attitude and be a highly reliable individual. A keen eye for details and good computer literacy are essential. You should also have talent in creating presentations and possess excellent communication skills, administrative, time management and organisational abilities.

Key Skills and Experience Include:
  • Good knowledge of MS Office and ability to quickly learn new technology
  • Strong communication and focus on delivering exceptional customer service
  • Ability to work under pressure to achieve stringent service standards
  • Previous customer service experience is highly regarded


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