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Retail Sales Consultant
2 months ago
About Telstra
We're an iconic Australian brand with a global footprint, building a connected future so everyone can thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.
Job Summary
As a Retail Sales Consultant, you'll be passionate about delighting Telstra's customers through outstanding customer service. You'll achieve this by providing an exceptional in-store customer journey, and through your collaborative approach, you'll empower customers by identifying the products and services they need to transform their telecommunications experience.
Key Responsibilities
- Provide an exceptional customer experience by offering tailored solutions and expert advice on Telstra's products and services.
- Work collaboratively with customers to understand their needs and preferences, and provide recommendations to meet their goals.
- Meet and exceed sales targets and KPIs by identifying opportunities to upsell and cross-sell Telstra's products and services.
- Stay up-to-date with the latest technology and products, and provide expert knowledge to customers.
- Work effectively in a fast-paced, dynamic environment, and adapt to changing priorities and deadlines.
About You
- You're passionate about delivering exceptional customer service and have a drive to exceed sales targets.
- You're a team player with excellent communication and interpersonal skills.
- You're able to work effectively in a fast-paced environment and adapt to changing priorities and deadlines.
- You're hungry to learn and grow within the role, and have a desire to develop your skills and knowledge.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities to help you grow your skills and knowledge.
- A collaborative and supportive team environment.
- The opportunity to work with a leading brand and make a real difference in the lives of our customers.
