Customer Resolution Specialist

This is a Customer Resolutions Specialist role at Prospa, a leading company in Australia, where you will report to the Customer Experience Lead and focus on managing and resolving customer disputes through Prospa's Internal and External Dispute Resolution frameworks.Key Responsibilities:Resolving customer disputes through Prospa's Internal Dispute Resolution...

At Prospa, we're committed to delivering exceptional customer experiences. As our Customer Resolution Officer, you'll play a critical role in managing and resolving customer disputes through our Internal and External Dispute Resolution frameworks.Key Responsibilities:Resolve customer disputes through Prospa's Internal Dispute Resolution (IDR) and AFCA's...

Company OverviewAXA XL, a leading provider of property, casualty, and specialty risk solutions, is seeking a skilled Risk Compliance and Customer Resolution Specialist to join their team. As a member of the AXA XL Compliance Team, you will be responsible for delivering fair and reasonable customer outcomes across a wide range of products provided to...

Claims Resolution SpecialistWe are seeking a skilled Claims Resolution Specialist to join our team at Allianz Australia Services Pty Ltd. As a Claims Resolution Specialist, you will be responsible for managing a portfolio of psychological and mental health claims from inception to finalisation, ensuring timely and effective resolution of claims and...

About the RoleWe are seeking a highly skilled Media Partnership Specialist to join our dynamic team at Resolution Digital. As a key member of our media team, you will play a pivotal role in supporting the day-to-day execution of media performance across all direct clients.Key Responsibilities:Media planning and performance reportingProject management,...

Superannuation Complaints Resolution SpecialistWe're looking for a skilled Superannuation Complaints Resolution Specialist to join our team at AMP. As a key member of our complaints resolution team, you will be responsible for providing exceptional customer service and resolving complaints in a fair and reasonable manner.Key Responsibilities:Investigate and...

The Customer Resolutions Specialist role at Advance Careers involves providing exceptional customer support and managing incoming queries and customer requirements. Key responsibilities include ensuring stakeholders receive high-quality service and professionalism, responding to internal queries, communicating effectively, and maintaining confidentiality....

Job OverviewTal Services Limited is committed to providing exceptional customer service and ensuring the timely resolution of insurance claims. As an Insurance Claims Resolution Specialist, you will play a critical role in managing a portfolio of life insurance claims in accordance with our company's philosophy, procedures, and legislative requirements.About...

At Carma, we're pushing the boundaries of the Australian automotive industry with our innovative digital pre-owned car dealership. We're transforming the car buying experience into a hassle-free journey for customers. Our diverse and collaborative team manages everything from engineering to marketing and buying to reconditioning in-house.We're looking for a...

Job SummaryWe are seeking a skilled Customer Resolution Officer to join our team at Prospa. As a key member of our customer experience team, you will be responsible for managing and resolving customer disputes through our Internal and External Dispute Resolution frameworks.About the RoleAs a Customer Resolution Officer, you will work closely with our...

About UsTal Services Limited is a leading provider of life insurance solutions in Australia. We pride ourselves on delivering exceptional customer experiences and providing ongoing support to our policyholders.Job SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible...

This is a Customer Complaints role with one of the leading companies in Australia right now, Spaceship, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at SpaceshipThe primary responsibility of the Complaints Officer is to aid Spaceship in effectively managing and...

As a key member of the Spaceship team, the primary responsibility of this role is to effectively manage and resolve customer complaints in a timely and appropriate manner.Working closely with the Customer Support team and other relevant stakeholders, you will be responsible for:Assessing, documenting, logging, escalating and resolving customer...

Make a meaningful impact as a Dispute Resolution Specialist with IAG. This role involves managing disputes arising from unresolved complaints, utilizing high-level dispute resolution capabilities and stakeholder skills to deliver exceptional customer experiences.About the RoleAs a Dispute Resolution Specialist, you will resolve internal and external...

Company OverviewThe Australian Government Department of Defence is a leading organisation in the field of complaint handling and resolution. We are seeking a highly skilled Policy and Resolution Specialist to join our team.

At Macquarie, we're shaping the future of finance. Our Technology division is a key driver of this vision, delivering intuitive solutions with people in mind.We're seeking an experienced Critical Incident Resolution Specialist to join our Enterprise Service Management team. This role plays a critical part in ensuring the integrity and resilience of our...

We are seeking experienced professionals to join our dynamic team in Adelaide as Claims Resolution Specialists.The role involves providing expert advice and support to customers over the telephone, handling claims for property damage and loss of rent. You will be the first point of contact for our valued customers and make a real impact in their time of...

A highly rewarding opportunity exists for a Customer Service and Enquiry Resolution Specialist to join our client's close-knit New Client Enquiries team.As a key member of the team, you will be responsible for providing exceptional customer service and resolving enquiries from new clients via phone. You will enjoy the variety and challenge of conducting...

Opal HealthCare: A Leader in Residential Aged CareWe are seeking an experienced Senior Account Resolution Specialist to join our team. This is a full-time permanent opportunity.About the Role:The successful candidate will be responsible for managing the resolution of complex Tier 2 requests relating to all areas of Resident Management, ensuring timely...

We are seeking an experienced Claims Resolution Specialist to join our team in Sydney. The ideal candidate will have a background in case management and be passionate about delivering high-quality customer service.This is a challenging role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal...