Housekeeping Supervisor

4 weeks ago

Townsville, Queensland, Australia Ingenia Communities Full time
About the Role

We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team at Ingenia Communities. As a key member of our facilities team, you will be responsible for providing hands-on leadership and on-the-job training for all housekeeping staff.

Your primary focus will be on ensuring the operational requirements of the park are met, while maintaining a high level of customer service for our guests. This includes assisting the Park Manager with housekeeping staff rostering, providing direction and training to housekeeping staff, and ensuring a high standard of cleanliness in all areas of the park.

Responsibilities
  • Assist the Park Manager with housekeeping staff rostering and scheduling
  • Provide direction and training to housekeeping staff to ensure they meet operational requirements
  • Clean cabins, ensuite blocks, and amenity areas to a high standard for our guests
  • Replace linen, towels, and toiletries as required
  • Ensure storage areas are well-stocked, clean, and tidy
  • Provide exceptional customer service to our guests
  • Drive the housekeeping team to deliver first-class cleaning standards within a desirable timeframe
About You
  • Experience in a team leader role, preferably in a cleaning or housekeeping environment
  • Practical experience in a cleaning or housekeeping role, with a strong attention to detail
  • Ability to work with minimal supervision and take initiative when needed
  • Excellent customer service skills and a passion for delivering exceptional guest experiences
  • Well-organized and able to prioritize tasks effectively
Culture and Benefits
  • Discounted holiday rates at Ingenia Holiday parks
  • Employee rewards and recognition program
  • Friendly team environment and opportunities for career growth and development

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