Service Technician
2 weeks ago
We are seeking a skilled Service Technician to join our team at Otis. As a Service Technician, you will be responsible for performing maintenance and repair work on lifts and escalators in accordance with relevant job procedures, technical articles, and operations manuals.
Key Responsibilities:
- Perform routine maintenance and repair work on lifts and escalators to ensure they are safe and functioning properly.
- Identify process improvement opportunities and help facilitate continuous improvement to satisfy customers.
- Provide electrical and mechanical training to apprentices and sub-contractors.
- Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including re-roping, hoisting, and rigging.
- Perform upgrades and repair work in accordance with all relevant codes, including SAA Lift Code AS1735, and in accordance with the relevant award and/or enterprise bargaining agreement.
- Liaise with customers and submit leads using Otis-provided applications.
- Standby and after-call-back coverage.
About You:
- You will have electrical and/or fitter trade qualifications as relevant to the role and lift apprenticeship or other industry-accredited training certifications.
- Minimum two (2) to five (5) years' experience within the lift industry.
- Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.
- Ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.
- Strong communication skills, both verbal and written.
- Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).
- Highly organized, structured, and able to handle multiple tasks and competing priorities.
- Attention to detail and results-driven.
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