
Interface Development Specialist
2 days ago
We are seeking a skilled and experienced professional to fill the position of Customer Interface Officer.
- The successful candidate will be the first point of contact for customers, handling queries and orders promptly and accurately.
- They will investigate and resolve customer complaints in a timely and professional manner.
- Liaising with other departments will ensure seamless service delivery.
- Accurate completion of all reporting requirements is essential.
- The role involves proactively promoting new and existing products and services to customers.
Key Responsibilities:
- Efficient processing of customer orders is crucial.
- Effective communication is key to resolving customer queries.
- Liaising with internal teams ensures customer needs are met.
- Reporting on customer activity and sales performance is important.
- Maintaining strong relationships with key customers is vital.
Requirements:
- Prior experience in a customer-facing position is required.
- Strong administration skills and ability to multitask are essential.
- Experience with SAP and Lotus Notes is desirable.
- Transport and/or logistics industry experience is highly regarded.
- Excellent verbal and written communication skills are necessary.
- General business knowledge is required.
What We Offer:
- A competitive full-time permanent salary.
- On-site parking.
- A Monday to Friday roster from 7am to 3pm.
This is an excellent opportunity to develop your skills and advance your career in a leading industry company.
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