Education and Operations Coordinator

1 week ago


Brisbane, Queensland, Australia EF International Language Campuses Full time
Job Description

We are seeking an experienced Education and Operations Coordinator to join our team at EF International Language Campuses in Brisbane. This is a pivotal role that encompasses the overall administrative functions for the school and operations, including handling local sales & extensions, student visa administration, student support & satisfaction tracking, and the coordination of the Internship Program and the Job Club.

Key Responsibilities
  • Liaise with EF Sales Offices globally to process and manage student bookings, including changes to existing bookings.
  • Review and confirm all bookings in our CRM system, preparing student visa documents as required.
  • Play an active role in student welfare, following up on concerns & enquiries in collaboration with relevant departments across the school.
  • Deliver excellent customer service to students, visitors, and internal stakeholders.
  • General support for the rest of the school team, particularly the activities team & their events.
Requirements

To be successful in this role, you will need:

  • Outstanding communication and interpersonal skills.
  • A highly developed customer service focus.
  • Excellent organisational skills & attention to detail.
  • Awareness and appreciation of cultural differences.
  • Ability to remain calm under pressure.
  • A positive attitude.
  • A strong sense of ownership and drive to succeed.
Benefits

This role offers a range of benefits, including:

  • A friendly and international environment in a central location.
  • Opportunities for professional development and growth within a global company.
  • A competitive salary package ($70,000 - $80,000 AUD per annum).
  • A fun and dynamic work environment with regular company events and social activities.


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