Education and Operations Coordinator
1 week ago
We are seeking an experienced Education and Operations Coordinator to join our team at EF International Language Campuses in Brisbane. This is a pivotal role that encompasses the overall administrative functions for the school and operations, including handling local sales & extensions, student visa administration, student support & satisfaction tracking, and the coordination of the Internship Program and the Job Club.
Key Responsibilities- Liaise with EF Sales Offices globally to process and manage student bookings, including changes to existing bookings.
- Review and confirm all bookings in our CRM system, preparing student visa documents as required.
- Play an active role in student welfare, following up on concerns & enquiries in collaboration with relevant departments across the school.
- Deliver excellent customer service to students, visitors, and internal stakeholders.
- General support for the rest of the school team, particularly the activities team & their events.
To be successful in this role, you will need:
- Outstanding communication and interpersonal skills.
- A highly developed customer service focus.
- Excellent organisational skills & attention to detail.
- Awareness and appreciation of cultural differences.
- Ability to remain calm under pressure.
- A positive attitude.
- A strong sense of ownership and drive to succeed.
This role offers a range of benefits, including:
- A friendly and international environment in a central location.
- Opportunities for professional development and growth within a global company.
- A competitive salary package ($70,000 - $80,000 AUD per annum).
- A fun and dynamic work environment with regular company events and social activities.
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