Restaurant Operations Coordinator

2 days ago


Port Douglas, Queensland, Australia Designed Logistical Solutions Pty Ltd Full time

About Us :

Ferntree Rainforest Lodge, a renowned hospitality destination in the heart of Cape Tribulation, seeks an exceptional Restaurant Operations Coordinator to join our team.

As a key member of our management staff, you will play a vital role in ensuring seamless operations and delivering exceptional customer experiences.

Key Responsibilities :

  • Supervise and coordinate front-of-house operations, ensuring timely service delivery and maintaining high standards of quality and safety.
  • Assist in training and development of lower-level staff, fostering a culture of excellence and teamwork.
  • Monitor and control expenditures, optimizing productivity and profitability while adhering to company policies and procedures.
  • Maintain accurate records and reports, providing valuable insights for operational improvements.

Job Requirements :

To succeed in this role, you will need :

  • A high level of literacy and numeracy, with excellent communication and interpersonal skills.
  • Detailed knowledge of customer service procedures and principles, including conflict resolution and complaint handling.
  • Able to work effectively under pressure, prioritizing tasks and managing multiple responsibilities with minimal supervision.
  • Knowledge of workplace health & safety regulations, with a commitment to maintaining a safe working environment.

Benefits :

We offer a competitive industry salary, opportunities for professional growth and development, and the chance to work in a dynamic, fast-growing business.

Location :

Cape Tribulation, Daintree Rainforest.

Contact Information :

Brooke Cromwell.



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