Department Head

4 weeks ago

North Mackay, Queensland, Australia Bunnings Full time
About the Role

Bunnings is seeking a highly driven individual to fill the role of Department Manager / Coordinator. As a key member of our team, you will be responsible for the daily operations, sales, and stock management within your specialist area.

You will work closely with fellow Coordinators in departments such as Service, Inside the Home, Builders, and Lifestyles & Garden, while reporting directly to your Operations and Complex Manager. Your team of 20+ members will rely on you to be efficient, organized, and provide exceptional customer service.

Key Responsibilities
  • Recruit, train, and develop new team members to ensure a high-performing team.
  • Monitor and measure customer service levels, ensuring a positive experience for all customers.
  • Liaise with various teams, including Merchandising, Store Leadership, and H&S, to drive business results.
  • Develop strong relationships with suppliers to ensure a seamless supply chain.
Requirements
  • A genuine passion for customer experience and a strong desire to deliver exceptional service.
  • Excellent leadership and influencing skills, with the ability to motivate and develop a high-performing team.
  • Previous experience in leading teams, with a focus on Health and Safety and Specialist products.
  • Ability to wear many hats, influence multiple stakeholders, and understand KPIs and customer expectations.
What We Offer
  • A flexible and informal work environment that promotes work-life balance.
  • Team discounts at Bunnings, OnePass, and other Wesfarmers retailers.
  • Discounts from corporate partners, including private health insurance, gyms, and car rental.
  • 12 weeks paid parental leave, annual flu vaccinations, and health checks.
  • The opportunity to create a real difference in your local community and environment.

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