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Client Solutions Manager

2 weeks ago

Sydney, New South Wales, Australia Ema, Inc. Full time
About Ema, Inc.

Ema, Inc. is a leading media investment company dedicated to innovating and differentiating in the media landscape. Our team works closely with clients to develop innovative solutions that drive growth and deliver exceptional results.

We believe in creating a healthy, accountable, and responsible ecosystem that enables data-driven marketing at scale. Our team members are passionate about learning and development, and we offer a supportive and inclusive workplace culture that values diversity, wellbeing, and collaboration.

The Implementation & Activation Role

The Implementation & Activation Executive is a critical role within our team, providing the foundations for success for our clients. You will be responsible for all aspects of campaign implementation, optimisation, monitoring, and reporting.

Your Key Responsibilities
  • You will establish strong relationships with relevant media, data, and technology partners.
  • You will collaborate closely with internal teams to ensure seamless delivery and excellent client outcomes.
  • You will foster deep trust and understanding with clients.
  • You will contribute to great teamwork with a supportive and positive can-do attitude.
Key Skills and Qualifications
  • You will have a passion for our industry with relevant experience and an excitement to work with market-leading partners and technologies.
  • You will have well-developed, up-to-date media landscape knowledge (confidently able to articulate current audience insights).
  • You will have attention to detail.
  • You will be able to prioritise tasks effectively, ensuring that the most important and urgent ones are identified and addressed first.
  • You will have a problem-solving mentality.
  • You will be a clear communicator.
  • You will be results-driven with the ability to identify and clearly articulate what's working and why.