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Printer Repair Specialist

1 week ago

Sydney, New South Wales, Australia Epson Australia Pty Ltd Full time
Our Company Overview

We are Epson Australia Pty Ltd, a global leader in imaging technologies. We believe in openness, team spirit, and respect, focusing on what's important.

We take our environment and sustainability seriously, committed to helping everyone who works here be the best they can be. Our brand is global; however, we've managed to create a unique family culture that feels local and gives you the support you need to find your own way.

Job Responsibilities

We are seeking an experienced Hardware Technician to repair and refurbish our inkjet office printers and copiers.

Your key responsibilities will include:

  • Repairing and refurbishing printers and scanners
  • Occasionally doing onsite work (with short notice at times)
  • Refurbishing Epson products and repairs covered by warranty or deemed as non-warranty jobs
  • Ordering, receiving, and distribution of spare parts
  • Providing product support and technical advice to customers and service agents via phone & email
Requirements

To succeed in this role, you should have:

  • Experience repairing, installing, and troubleshooting printers & scanners over a network environment
  • A strong knowledge and experience with PC networking
  • Good knowledge of the Microsoft office suite - Word, Outlook & Excel
  • The ability to maintain job documentation
  • A positive attitude with a willingness to learn new things
  • Flexibility around travelling for work
  • A valid driver licence and own car