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Training and Quality Manager
2 weeks ago
We are seeking a skilled Training and Quality Manager to join our team at Extend for IT solutions.
Key Responsibilities- Develop and implement training programs to enhance employee performance and skillsets, aligning with organizational standards and policies.
- Monitor and evaluate team performance, identifying training needs and areas for improvement to drive operational efficiency.
- Prepare quality reports, ensuring compliance with established standards and recommending strategies for process enhancement.
- Conduct performance evaluations, providing actionable insights for improving employee performance and overall team productivity.
- Lead initiatives to improve operational processes, maintaining high-quality standards and driving business growth.
- A minimum of [5] years of experience in training and quality management, with a proven track record of success.
- Strong leadership and team management skills, with the ability to motivate and empower employees to achieve exceptional results.
- Proficiency in creating training materials, analyzing data, and utilizing Microsoft Office applications to drive business outcomes.
- Excellent knowledge of industry best practices and regulatory requirements, with a strong commitment to maintaining high-quality standards.
- Good command of the English language, with excellent written and verbal communication skills.
