Senior Operations Manager

2 weeks ago


Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

We are seeking a Senior Operations Manager to lead our service delivery team in Queensland. As a key member of the Cocoon Group Services team, you will be responsible for ensuring high-quality services that meet customer needs and deliver agreed outcomes.

Key Responsibilities:

  • Lead operational teams to achieve business objectives
  • Develop and implement strategies for continuous improvement of service delivery
  • Maintain relationships with stakeholders, including customers, staff, and external partners

About You:

To succeed in this role, you must have:

  • Minimum 3 years of NDIS Service Delivery experience
  • Proven leadership skills, with experience in managing teams
  • Strong communication and stakeholder management skills
  • Excellent rostering and time management abilities

The successful candidate will receive a competitive salary, commensurate with their experience, in the range of $110,000 - $140,000 per annum, plus a performance-driven bonus and flexible work arrangements.

This is an excellent opportunity to join a growing organisation with a strong commitment to quality services. If you are passionate about delivering exceptional results and making a real impact, we encourage you to apply.



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