Senior Operations Manager
2 weeks ago
We are seeking a Senior Operations Manager to lead our service delivery team in Queensland. As a key member of the Cocoon Group Services team, you will be responsible for ensuring high-quality services that meet customer needs and deliver agreed outcomes.
Key Responsibilities:
- Lead operational teams to achieve business objectives
- Develop and implement strategies for continuous improvement of service delivery
- Maintain relationships with stakeholders, including customers, staff, and external partners
About You:
To succeed in this role, you must have:
- Minimum 3 years of NDIS Service Delivery experience
- Proven leadership skills, with experience in managing teams
- Strong communication and stakeholder management skills
- Excellent rostering and time management abilities
The successful candidate will receive a competitive salary, commensurate with their experience, in the range of $110,000 - $140,000 per annum, plus a performance-driven bonus and flexible work arrangements.
This is an excellent opportunity to join a growing organisation with a strong commitment to quality services. If you are passionate about delivering exceptional results and making a real impact, we encourage you to apply.
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