Travel Industry Sales Consultant

3 days ago


Brisbane, Queensland, Australia StudentUniverse Full time
About the Role

We're seeking enthusiastic individuals to join our cruise division. This is an excellent opportunity for those with a knack for hitting sales targets, exceptional customer service skills, and a passion for all things cruise-related.

Key Responsibilities
  • Assist customers with inquiries, complaints, and product/service-related issues, providing appropriate solutions.
  • Work with customers to provide them with their dream holiday.
  • Have a thorough understanding of the company's products, services, and policies to provide accurate information.
Requirements
  • A MUST: Minimum 2 years in the customer service industry.
  • Exceptional multitasking ability; you will juggle priorities to meet deadlines and customer expectations.
  • Competent level of proficiency in the Microsoft Office suite or similar programme.
  • You must value the importance of developing strong relationships and teamwork in customer relations.
  • Experience working in a fast-paced environment.
  • Problem-solving, empathy, and strong communication skills.
  • Experienced travelling overseas – ideal.

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