Chief Venue Operations Manager
3 weeks ago
Job Title: Chief Venue Operations Manager
About the Company:
Hospoworld Resourcing is a leading entertainment company renowned for creating extraordinary experiences. Our vibrant culture is built on fun, innovation, and delivering top-notch service. We offer a diverse range of activities and exceptional food and beverage options.
The Opportunity:
We are seeking an enthusiastic and experienced Venue Manager to lead our dynamic and fast-paced venue. You will oversee a diverse Food and Beverage offering as well as a lively entertainment facility. This role offers a challenging and rewarding career progression path.
Key Responsibilities:
- Oversee daily operations of the venue, ensuring an outstanding guest experience.
- Manage a diverse team of front of house and back of house professionals to achieve operational excellence.
- Maintain high standards of food and beverage service, ensuring compliance with health and safety regulations.
- Drive revenue through innovative promotions and events.
- Monitor financial performance, aiming to exceed KPI targets.
- Handle customer inquiries and resolve issues promptly and professionally.
Requirements:
- Proven experience in managing fast-paced, multifaceted food and beverage venues.
- Strong leadership skills with the ability to motivate and develop a team.
- Exceptional customer service skills with a guest-first mindset.
- Excellent organizational and multitasking abilities.
- Strong financial acumen and experience in managing budgets.
- Ability to thrive in a high-energy, dynamic environment.
What We Offer:
- Competitive salary of $82,000 - $90,000 plus superannuation.
- KPI bonus structure rewarding your hard work and achievements.
- Guaranteed 3 weekend days off per month with two of those being consecutive.
- Career growth and development opportunities within a leading entertainment company.
- A vibrant and supportive work environment.
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