Clinical Systems Application Specialist

4 weeks ago


Brisbane, Queensland, Australia Royal Flying Doctor Service Full time
Clinical Systems Application Specialist

We are seeking a highly skilled and experienced Application Support Specialist to join our Digital and Technology Team as the Clinical Systems Application Specialist. This role is a critical support for our Medical, Nursing and Clinical services teams to connect and deliver better health access and outcomes for regional, rural and remote communities.

Key Responsibilities
  • Maintain, configure, and ensure the reliable operation of applications and technology that support RFDS' critical clinical business systems.
  • Establish and strengthen strong relationships with key stakeholders to effectively manage incidents, requests, and problems related to clinical systems.
  • Support incident and problem management, system availability and capacity management, and configuration release and change management.
Requirements
  • Formal qualifications in Information Technology or a closely related field.
  • Complex problem-solving skills and ability to explain technical issues and solutions in easy-to-understand language.
  • Experience implementing and supporting clinical business systems, including SQL databases and industry-standard messaging technologies.
  • Hands-on experience with scripting and automation tools, ITSM Ticket Management, and queue management and triage.
Why Work with Us
  • Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution.
  • Flexible working arrangements and free parking when you do come to the office.
  • Competitive salary, rewarding your skills and experience, plus Super.
  • Generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay.
  • Access to our Employee Assistance Program, including counselling, nutrition sessions, financial sessions, and legal advice.
  • Private health insurance discounts.
  • Novated leasing options available.
  • Access to a full allocation of a newly launched uniform range at no cost.


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