Clinical Systems Application Specialist
4 weeks ago
We are seeking a highly skilled and experienced Application Support Specialist to join our Digital and Technology Team as the Clinical Systems Application Specialist. This role is a critical support for our Medical, Nursing and Clinical services teams to connect and deliver better health access and outcomes for regional, rural and remote communities.
Key Responsibilities- Maintain, configure, and ensure the reliable operation of applications and technology that support RFDS' critical clinical business systems.
- Establish and strengthen strong relationships with key stakeholders to effectively manage incidents, requests, and problems related to clinical systems.
- Support incident and problem management, system availability and capacity management, and configuration release and change management.
- Formal qualifications in Information Technology or a closely related field.
- Complex problem-solving skills and ability to explain technical issues and solutions in easy-to-understand language.
- Experience implementing and supporting clinical business systems, including SQL databases and industry-standard messaging technologies.
- Hands-on experience with scripting and automation tools, ITSM Ticket Management, and queue management and triage.
- Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution.
- Flexible working arrangements and free parking when you do come to the office.
- Competitive salary, rewarding your skills and experience, plus Super.
- Generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay.
- Access to our Employee Assistance Program, including counselling, nutrition sessions, financial sessions, and legal advice.
- Private health insurance discounts.
- Novated leasing options available.
- Access to a full allocation of a newly launched uniform range at no cost.
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