Graduate Career Opportunities in Banking

5 days ago


Melbourne, Victoria, Australia Liberty Financial Pty Ltd Full time

Job Category: Banking and Financial Services, Call Centre and Customer Service

About Liberty Financial Pty Ltd:

We strive to create a culture that empowers our employees to grow and develop in their careers. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our customers' lives.

Job Description

The Role:

We are seeking a skilled professional to join our team as a Customer Experience Specialist - Finance. This role involves working closely with customers to deliver an exceptional loan application experience, collaborating with business partners to resolve queries, and driving continuous improvement across our services and processes.

Key Responsibilities:

  • Provide exceptional customer service throughout the loan application process
  • Engage with business partners to build strong relationships and resolve queries
  • Contribute to the development of innovative solutions to improve our services and processes
  • Foster a collaborative environment that encourages teamwork and open communication
Skills and Qualifications

Requirements:

We are looking for a results-driven individual with a passion for delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and demonstrate accountability in all aspects of their work.

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities
  • Demonstrate accountability and take ownership of tasks and projects
  • Ability to build strong relationships with internal stakeholders


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