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Print Services Technician

2 months ago

Brisbane, Queensland, Australia Citrus Group Full time

Company Overview:

Citrus Group is a leading provider of managed print services, specializing in delivering tailored solutions to businesses across various industries. Our company is committed to enhancing efficiency and reducing costs for our clients.

Job Summary:

We are seeking a skilled Print Services Technician to join our expanding team in Brisbane. As a key member of our team, you will be responsible for the installation, maintenance, and repair of a wide range of print devices. You will work closely with our clients to deliver excellent service, ensuring their printing systems run smoothly and efficiently.

Key Responsibilities:

  • Install, maintain, and repair printers and associated hardware to ensure optimal performance.
  • Provide technical support and troubleshooting for clients to resolve any issues promptly.
  • Ensure timely service delivery to meet customer needs and expectations.
  • Maintain accurate records of service and repairs to ensure seamless communication with clients.

Requirements:

  • Proven experience in print services or a related technical role, with a strong understanding of printer technology.
  • IT Technician / Print Technician / Photocopier Technician experience, with a focus on problem-solving and troubleshooting.
  • Excellent communication and customer service skills, with the ability to work independently and manage multiple tasks.
  • A valid driver's license and willingness to travel within the region to meet client needs.

Benefits:

  • Company vehicle and fuel card provided for convenient travel.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • A supportive and dynamic team environment that values collaboration and success.