IT Support Technician

1 week ago


Brisbane, Queensland, Australia beBeeSupport Full time $100,000 - $120,000

About the role, we seek a skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical support and problem resolution to assist our IT Specialist with troubleshooting, services, and repairs of computing hardware, software, telecommunications, and audio/visual equipment.

Key Responsibilities
  • Respond to service requests and provide technical assistance to users.
  • Service and maintain computing hardware, software, telecommunications, and audio/visual equipment.
  • Gather and document system requirements and user needs.
  • Document system events and maintain support logs and issue tracking.
  • Assist users in understanding basic system operations.
Requirements

We are looking for an individual with qualifications in IT, networks, computer science, systems engineering, or related discipline. The successful candidate should have excellent customer service and communication skills (written and verbal) and ability to manage multiple tasks effectively while working to schedule commitments.

Demonstrated strong work ethic and ability to work collaboratively as part of a team is essential.



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